ACCESSIBILITY

Big Easy Con strives to create an inclusive and friendly environment for all of its attendees. We are happy to provide a variety of services to help you enjoy your experience!

Getting to the Show

By Car/Parking

Parking for persons with disabilities is offered in surrounding lots and is available on the first-come, first served basis.  Spaces are marked accordingly, and the number of spaces fluctuates from event to event.

Additional, ample parking is available at the Convention Center for a daily fee. Overnight parking is prohibited. Click Here to view a map of available parking.  Download (.pdf)

If you are being dropped off, guests with mobility challenges may utilize the covered drives as drop-off and pick-up locations.

At The Show

Accessibility and Companion Bracelets

Big Easy Con provides accessibility bracelets and companion bracelets for those with mobility, vision, hearing, or other difficulties that allow attendees and companions wearing accessibility and companion bracelets to avoid waiting in lines for autographs & photo-ops and have access to seating for panels after VIP seating & before general admission, if the panel has a line. There will be some designated seating, however, you are not required to sit in those seats if you do not want to.

To receive an accessibility and companion bracelet, please request one from Registration or from the Big Easy Con information booth.

Panel rooms will have designated accessible seating toward the front of the room. If you need assistance finding that seating, please ask a crew member or Big Easy Con staff member.  

Most panel rooms at the show are not cleared, however, our Main Stage may be cleared after events. Signs will be posted indicating which spaces will be cleared between sessions. For Main Stage, please make sure you’ve lined up at least 30 minutes before seating will begin. If you have trouble standing in line for long periods of time, please speak to a staff member or crew member about having your companion wait in line for both of you.

Note: While staff will always do their best to make accommodations, once “General Loading” begins, accessibility seating is NOT guaranteed. Qualification for services does not guarantee the availability of seating.

ASL and Other Requests

ASL interpreters and other services are available on a limited capacity. Requests for ASL interpreters should be placed through our application form! 

Request ASL interpretation here!

All requests must be placed by  May 18, 2019. We may not be able to accommodate requests received after this date. If the form has closed, please email info@bigeasycon.com with your request and we will do our best to accommodate it.

You may check at the accessibility desk for information on ASL interpreter availability not requested in advance. Panels that have requested ASL interpretation have been labeled in our guidebook app and online schedule. You may pick up a paper copy of the ASL schedule at the accessibility desk.

Please be aware that Big Easy Con can require a lot of walking. 

Mobility scooter rental is available at MCCNO at theUPS Store, located on Lobby F.

Big Easy Con does not provide wheelchairs or other mobility devices for the event, but the convention center itself does have them wheelchairs and other mobility devices available for rent. We welcome and encourage our guests to make arrangements in advance: Mobility Scooter Reservation Form.  Wheelchairs are also available upon request.

We also have a quiet room available for those who require a bit of quiet away from the show.

Additionally, if you are a nursing mother, we have a mother’s room available.

General Accessibility of the Convention Center

The Convention Center provides service ramps to entrances and elevated areas, automatic doors, an array of passenger elevators, restroom facilities for the disabled, as well as braille instructions and directional signage at strategic locations throughout the building.

Service Animals

Service animals are permitted at MCCNO. The ADA defines a service animal as any guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability. This includes psychiatric service animals that are individually trained to provide service to individuals with psychiatric or neurological disabilities, such as preventing or interrupting impulsive or destructive behaviors. It does not include emotional support or comfort animals. Service animals must be harnessed, leashed or tethered at all times.  A guest whose service animal poses a threat to the safety of other guests and employees may be asked to escort the animal off the premises.

Questions?

If you have questions or need clarification, please send an email to info@bigeasycon.com.